SERVICES

Order
You can choose a car that suits your budget and explore its features according to your requirements by following our latest announcements shared on our website or social media pages. For more detailed information, you can write to us via our email address, Whatsapp or Telegram. Our employees will help you with all the points that remain unclear.
To start the ordering process of the car of your choice, you just need to sign the official preliminary agreement provided to you by us. After signing the first pre-sale agreement, you will be provided with the VIN number and video of the car you ordered within 1-3 business days. Immediately after your approval, you can make the full payment by approaching the relevant Bank based on the officially concluded (physical or legal) contract and invoice between you and the seller company. The amount you pay for your car does not include the fees for customs clearance in Azerbaijan. The delivery time of the automobile you ordered is 35-50 days after the full amount indicated on the invoice is paid to the seller, and it will be delivered to you at the appropriate customs point (detailed information about this will be provided in advance).
Payment
You can complete the payment process for the car you ordered by approaching the relevant Bank based on the officially drawn up contract and invoice between you and the selling company (physical or legal).
The amount you pay for your car does not include customs clearance fees in Azerbaijan. You can make the full payment after receiving a real video and VIN code image of the car you ordered. In the subsequent process, you can get information from us about the movement of the car you ordered at any time (during business days and hours). You can request an additional video or photo report from us to clarify any devices or other functional additions that will be added to your car later.


Shipping
One of the most important processes in the process of importing cars from China is transportation. Pacific Motors company, taking into account sensitive aspects such as promised time, security, insurance, etc. for customers, carries out international transportation with its own auto carriers, fully insured, without cooperating with any external logistics company. Thus, your cars are delivered to you completely safely and reliably under the control of Pacific Motors in all processes from purchase to delivery.
Our company is an internationally certified international company officially registered in China, the UAE and Azerbaijan, which carries out the export process of all types of cars from China to Russia, Belarus, the Middle East and Arab countries, as well as to Azerbaijan.
All operations in the export and transportation process are carried out by us in accordance with international logistics rules and fully insured.
Your orders are delivered to you from the appropriate customs point, with a transportation period of 35-50 days. Also, upon your request, we are always ready to assist in carrying out customs procedures on your behalf based on a previously agreed power of attorney.
After-sales support
If you need any spare parts in the future for the car you buy from us, we are ready to provide you with the best support as your partner in China! We can provide you with appropriate assistance in purchasing and transporting spare parts at reasonable prices.
